ZizoBet Terms and Conditions

Welcome to ZizoBet. These Terms and Conditions govern your access to and use of our website, games, sports betting services, and all associated features available at zizobet.com. By registering an account and using our platform, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. We encourage you to review this document carefully before proceeding. If you do not agree with any part of these terms, please discontinue use of our services immediately.

1. About Us and Licensing

At ZizoBet, we operate under the full legal name Santeda International B.V., a company registered in Curaçao with Company Number 151296, with a registered address at Zuikertuintjeweg Z/N, Curaçao. We are licensed and regulated by the Curaçao Gaming Authority (CGA) under License Number OGL/2024/1798/1048, issued on August 14, 2024. Our trust and representation services are managed through IGA Group (igagroup.com). Santeda International Limited, with its registered office at Poreias, 2 3011, Limassol, Cyprus, acts as the payment agent of the license holder and parent company, Santeda International B.V. We at ZizoBet are committed to maintaining full regulatory compliance across all markets in which we operate.

2. Eligibility and Account Registration

To access and use our ZizoBet Casino services, you must satisfy the following eligibility criteria:

• You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
• You must be a resident of a country in which online gambling is legally permitted.
• You must not be a resident of any jurisdiction where we are restricted from offering our services.
• You may only hold one active account with us at any time — duplicate accounts will be suspended.
• You must provide accurate, complete, and up-to-date personal information during registration.
• You must not use our platform for any unlawful, fraudulent, or commercially exploitative purpose.

We reserve the right to verify your identity at any time, particularly prior to processing your first withdrawal. Our KYC (Know Your Customer) process typically takes 24–48 hours on first withdrawal requests. Failure to complete verification may result in account suspension or cancellation of pending withdrawals.

3. Deposits, Withdrawals and Payment Methods

3.1 Deposits

Our ZizoBet platform accepts a wide range of payment methods, including Visa, Mastercard, Apple Pay, Google Pay, Neosurf, MiFinity, CashtoCode, Interac, Bitcoin, Ethereum, Litecoin, XRP, BCH, USDT, XMR, and DASH. The minimum deposit amount is €10 or its equivalent in any supported currency. We support multiple currencies, including EUR, USD, GBP, BTC, ETH, LTC, XRP, BCH, USDT, XMR, and DASH.

3.2 Withdrawals

At Zizo Bet, we process internal withdrawal reviews within 24 hours. Cash-out times vary by method: cards and Apple Pay take up to 3 banking days, e-wallets take 1–2 banking days, and crypto withdrawals are processed the same day, typically within 2–6 hours. The minimum withdrawal amount is €10 or an equivalent. The following withdrawal limits apply to all standard accounts:

• Maximum per week: €7,500 / $7,500
• Maximum per month: €15,000 / $15,000
• VIP players may withdraw up to €15,000 per week and €30,000 per month

We reserve the right to deduct 20% from any withdrawal request if the deposited funds were not wagered at least 1x prior to the withdrawal request. If your winnings exceed €15,000, we reserve the right to divide the payout into monthly instalments not exceeding €15,000 until the full amount is settled. The Maximum Win Limit for any single bet or spin, including any bonus round or free spin, shall not exceed the equivalent of €200,000.

4. Bonuses and Promotions

We at ZizoBet offer a generous multi-tiered welcome bonus package. Our Casino Welcome Bonus provides up to 550% across four deposits, totalling up to €3,800 plus 50 free spins. Crypto depositors benefit from an enhanced 630% Welcome Bonus under the same structure, along with 10% monthly cashback on all crypto deposits. Our Sports Welcome Bonus offers 300% up to €2,000 plus 10 free bets.

The following bonus terms apply across all ZizoBet promotions:

• Wagering requirement for casino bonuses: 30x (bonus + deposit) within 7 days
• Wagering requirement for sports bonuses: 15x (deposit + bonus)
• Only one active bonus may be held at a time
• Bonuses must be activated prior to placing any bets
• Free Spins are granted upon deposit of at least €10 using promo code "WELCOME"
• No Deposit bonuses and Free Spins granted as gifts carry a maximum withdrawal of €100 or equivalent
• Casino bonuses apply exclusively to casino games; sports bonuses apply exclusively to sportsbook markets

We reserve the right to modify, suspend, or withdraw any promotional offer at any time without prior notice. Abuse of our bonus system, including collusion or multi-accounting, will result in forfeiture of bonuses and potential account closure.

5. Responsible Gambling

Our Zizo Bet platform is firmly committed to promoting responsible gaming. We provide a range of player protection tools, including deposit limits, wagering limits, loss limits, session time reminders, self-exclusion, and cooling-off periods. If you believe your gambling is becoming problematic, we urge you to contact our support team immediately. We also recommend seeking assistance from independent organisations such as GamCare, BeGambleAware, and Gamblers Anonymous.

6. Prohibited Activities

We strictly prohibit the following behaviours on our platform. Violation of any of the rules below may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities:

• Using automated software, bots, or scripts to exploit our games or systems
• Engaging in fraudulent chargebacks or payment manipulation
• Colluding with other players to gain unfair advantages
• Creating multiple accounts to exploit bonus offers
• Attempting to launder money or engage in any illegal financial activity
• Sharing account credentials or allowing third parties to use your account

7. Intellectual Property

All content on our ZizoBet website, including but not limited to logos, graphics, game content, software, text, and trademarks, is the exclusive property of Santeda International B.V. or our licensed content providers. You may not reproduce, distribute, or exploit any of our intellectual property without our prior written consent.

8. Limitation of Liability

We provide our services on an "as is" basis and make no warranties regarding the uninterrupted availability of our platform. At ZizoBet, we shall not be held liable for any indirect, incidental, or consequential damages arising from your use of our services, including loss of profits or data. Our maximum aggregate liability to you in connection with any single claim shall not exceed the total amount deposited by you in the 12 months preceding such a claim.

9. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Curaçao. Any disputes arising from your use of our Zizo Bet platform shall first be addressed through our internal complaints procedure. We aim to resolve all complaints within 14 days of receipt. If a dispute cannot be resolved internally, you may escalate your complaint to the Curaçao Gaming Authority. You may contact our support team 24/7 via live chat or email at Support@Zizobet.com.

10. Amendments to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. We will notify registered users of material changes via email or on-site notification. Your continued use of our ZizoBet platform following any amendments constitutes your acceptance of the revised terms. We encourage you to review this page periodically to remain informed of any updates.

For any questions regarding these Terms and Conditions, please contact us at Support@Zizobet.com. Our team is available 24/7 and ready to assist you.